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Flowers & Events

R O O T S

Going the extra mile is our standard

Frequently Asked Questions (FAQ)

Find the answers to our most commonly asked questions below.


What’s your booking policy?

In order to secure your event or wedding date, a retainer and signed contract is required. Floral services require a 20% non-refundable retainer. Coordinating services require a 50% non-refundable retainer.


Do you require a signed contract?

Yes. Whether booking floral services or coordinating, a signed contract along with a non-refundable retainer is required to secure your date.


Do you deliver?

Yes, we do! Delivery, set-up and tear-down fees will be included in your proposal, so there will be no question as to how much it will cost.


Do you offer consultations or site visits?

Yes, we offer a free one-hour phone or video consultation! Upon request, we will meet for a site visit when we feel it is necessary.


Do you have a retail location?

No, we have a home studio that we do business out of. We meet with clients at local coffee shops, cafes or venues when we need to meet in person.


Do you travel for events?

Yes, we do! We have done weddings in Cape Cod, MA and Utah as well as Vancouver, B.C. and many other locations. We love traveling and have experience in destination weddings and events.


Do you offer mockups?

Yes! We understand that it may be tough to visualize your floral and offer bouquet or centerpiece mockups prior to your event so we can get all of the details decided for an added fee.


How long does it take to get a proposal?

It usually takes a week for us to create a proposal once we have all of the details. During our busy seasons, it can take several weeks.


What are the most popular months for weddings?

The most popular month for weddings is October. Spring wedding season is from March to June and Fall wedding season is from September through November.

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