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ROOTS

Flowers & Events

Going the extra mile is our standard

Frequently Asked Questions (FAQ)

Find the answers to our most commonly asked questions below.


What’s your booking policy?

In order to secure your event/wedding date, a deposit and signed contract is required. Floral services require a 20% non-refundable deposit. Planning & coordinating services require a 50% non-refundable deposit.


Do you require a signed contract?

Yes. Whether booking floral services or planning/coordinating, a signed contract along with a deposit is required to secure your date.


Do you deliver?

Yes, we do! Delivery, set-up and tear-down fees will be included in your proposal, so there will be no questions as to how much it will cost. Have a retail order that needs to be delivered? We deliver those as well for a small fee.


Do you offer consultations or site visits?

Yes, we offer a free one-hour consultation! Upon request, we will meet for a site visit when we feel it is necessary.


Do you have a retail location?

No, we have a home studio that we do business out of. We meet with clients at local coffee shops, cafes or venues.


Do you travel for events?

Yes, we do! We have done weddings in Cape Cod, MA, as well as Vancouver, B.C. and many other locations. We love traveling and have experience in destination weddings and events.

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